Case Coordinator

NW Works Mission:
Our mission is to empower adults with disabilities and individuals with barriers to employment to build skills and secure and sustain meaningful employment.

Job Summary:
This position is responsible for the creation of Person-Centered Plans for individuals with disabilities across their authorized programs. In addition to planning (case coordination) this role will be responsible for scheduling clients across programs and supporting the staffing of the programs as designated by their supervisor.

Essential Functions:
• Leads each DSP on his/her specified caseload to ensure that PCP’s (Person Centered Plans) are structured for each client.
• Ensures that opportunities offered to clients respect the principles of dignity of risk, and person centeredness with a primary focus on community inclusive opportunities.
• Leads the work/provides guidance to all Direct Support Professionals and Vocational Rehabilitation Specialists.
• Leads and participates in regular staffing meetings to ensure that the needs of the Skills Program, Social Program, and the Pre-Vocational Program are met and maintains a level of quality.
• Manages/administers assigned programs for adherence to all licensing and accreditation standards.
• Develops/implements meaningful classes and activities for DSPs to utilize with clients.
• Provides scheduling to assigned areas to ensure continuity of services.

Service Delivery:
• Models and ensures that Direct Support Professionals provide quality support to clients throughout their service provision.
• Monitors authorizations for service through a state database to ensure approval prior to service delivery.
• Provides support by providing coverage for DSP’s or coaching DSPs through an issue for documentation of services.

Reporting:

Tracks accomplishments on client goals to report quarterly and annual for review for each client in the caseload.
Tracks data and documents any time of concern or desire to change support as requested.

Reflects into the development and implementation of the individual's person-centered
planning.

Knowledge, Skills, and Abilities:
• Strong organizational skills.
• Strong leadership skills.
• Effectively communicate with people in potentially stressful situations.
• Strong quantitative skills.
• Collaborative and able to work in a team environment.
• Knowledge of Medicaid Waiver Services, Workforce Innovations and Opportunities Act, and
the Department of Aging and Rehabilitation Services for individuals with developmental
disabilities.

Technical Skills:
• Effective use of Microsoft Office
• Ability to navigate mobile applications.
• Effective and timely Vertex documentation entry (case notes)
• This role routinely uses standard office equipment such as laptop computers, phones, and
photocopiers.

Physical Demands:
The physical demands described below are representative of those that must be met by the employee to
successfully perform the position’s essential functions.

Physical requirements include:
• Ability to lift a minimum of 30 pounds.
• Ability to stoop and bend.
• Ability to work beyond the normal work schedule, including Saturdays as needed.
• Ability to stand an entire workday.
• Ability and use full range of motion.
• Ability to drive a 12-passenger van.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Disability Specifications:
NW Works will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Equal Employment Statement:
NW Works, Inc. is an Equal Opportunity Employer and has a non-discrimination policy prohibiting discrimination in employment and the provision of services on the basis of the fact or perception of race,color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, disability status, protected veteran status or status with regard to public assistance.

Job description is in accordance with DBHDS Regulations 12VAC35-106.270 &12VAC35-106.

Minimum Education, Certifications and Experience:
• Bachelor's Degree in an approved Human Services field or commensurate experience of ten
years.
• Required 2 years of verifiable work experience working with individuals with
developmental disabilities.
• Verification of a clear driving record.
• Ability to drive a 12-passenger van.